M
8/10
Singapore 🇸🇬
I would stay again!
Pros: I stayed for 10 days and I thought the hotel offered a good balance of trendy Soho vibes - easy access to great coffee, food, shopping - and a price that is not astronomical vs other nearby hotels. Train stations nearby. Good Italian restaurants a stone's throw away at Cipriani and Il Mulino. Coffee at Ground Support Cafe. Hairdressers across the road. During the snowstorm bummer, it was still a comfortable stay . The doormen were always delightful, with a big smile, reminding you to wear your gloves etc. Hotel has a small gym which was useful during the blizzard.
Cons: I extended by an extra night with the flight delay but the price had moved up quite a lot. Obviously demand supply situation. Lights in the bedroom needed some getting used to with the dimmers and on/off switched. No biggie. Club room only opens Wed to Saturday or Sunday. If it opens the whole week, it would be a nice lounge to chill and do some work or reading, in addition to room.
Rohan
9/10
Australia 🇦🇺
Great hotel in a great location
Pros: Great Hotel in a great location, lots of good restaurants close by. Subway is at the end of the block.
Cons: a bit more storage for clothing would be nice
Vanessa
10/10
United Kingdom 🇬🇧
We had the best time celebrating my daughters 21st birthday it was dreamlike
Pros: Evertything The vibe, the style, the bar, the club, the rooms
Cons: The only thing I’d like is more healthy food options
Lisa
10/10
United Kingdom 🇬🇧
Fabulous hotel.. perfect location for few days in the Big Apple!
Pros: Great location - close to the subway station and on top on the shops and sights around SoHo. Easy to get uptown or downtown on foot or subway. My room was a good size and extremely comfortable with plenty of storage! Not always available in accommodation in NYC. The lounge and bar areas were both comfortable and welcoming (families and dogs welcome!). with a great buzz without being hectic. I was travelling alone and felt welcome whether enjoying a drink or just relaxing with a good book.
Cons: Being British I naively showed up without a physical credit card which was required to check in. (Apple Pay is accepted elsewhere in the hotel). Entirely my error and, thankfully, my son lives in NYC and was sent back to his apartment to bring a card back. The very kind concierge gave me vouchers for 2 complimentary cocktails which were gratefully accepted after a long haul flight! The following morning a second concierge suggested that I complete a pre-authorisation form for the required amount which was emailed to me and my sons’s card details were deleted. My only suggestion is that this option could have been made available to me at check in the night before avoiding the unwelcome delay in settling into my lovely room. That said, I will make a note to bring my card with me next time!
Kim
10/10
Indonesia 🇮🇩
Great hotel, close to
Pros: Very well decorated hotel, spacious rooms. We booked 2 rooms with a family of 4 and stayed 9 nights. Close to several metro lines. Nice restaurants and shopping area around the corner. Will def book this hotel again when visiting NYC! Thanks for our pleasant stay!
Eleanor
8/10
Hong Kong 🇭🇰
Pros: Location and staff were lovely. Hotel is beautiful.
Cons: It would be great to be given water each day. We called and asked for some but it never arrived.
Shaan
10/10
India 🇮🇳
A New York Gem!
Pros: Location, room size and amenities. With the added bonus of the Grand Bar & Salon, with an excellent DJ!
Sarah
9/10
Netherlands 🇳🇱
Amazing location, very nice hotel! Would definitely go back.
Pros: Perfect location, really nice jazz bar, great breakfast
Cons: At breakfast, the restaurant was very cold. Expensive breakfast (100 dollar for 2 people)
Sophie
10/10
United Kingdom 🇬🇧
Wonderful
Pros: Love this hotel. The lobby and ambience is wonderful. Great comfortable beds and were welcoming to children. Loved the Soho diner for breakfast! I like the non fussy approach. Laid back. Superb area.
Cons: Shampoo wasn’t the best
