Daniela
8/10
Italy 🇮🇹
In any case I greatly appreciated the stay in your hotel and liked its modern atmosphere
Pros: Location of the Hotel : Super Breakfast : OK. Very kind the staff of the bar Bed : Very Comfortable Mrs. Kyle : Super kind and professional
Cons: Our room was too small and without a wardrobe (even small) for our clothes. Restroom without privacy . ( at least the WC should be in a small room apart) The hair dryer very basic: good for men but not for long women hair . In a hotel like yours, your should offer a professional hair dryer.
Jack
10/10
United Kingdom 🇬🇧
We Love The Arlo Soho!
Pros: Such a great location if you like Soho and like being out of the hustle and bustle of NYC!
Cons: Nothing! Staff very friendly!
Eulalie
9/10
Switzerland 🇨🇭
Nice location, vibrant hotel !
Pros: The location is great, everything is well thought even if room are quite small. The design is cool and staff super nice & helpful.
Cons: Nothing. On our second stay the aircon (warm) was super noisy but it might have to do with the super cold temperatures outside.
Hutchison
10/10
United Kingdom 🇬🇧
Comfortable, cool, spotless, comfiest pillows, beautiful breakfast and spot on service.
Pros: Young professional and friendly staff team Very clean Comfy bed
Cons: Maybe more hanging space Tea/coffee in room
Sue
8/10
United Kingdom 🇬🇧
loved it apart from the initial set back
Pros: Breakfast excellent Manager amazing Location was good and bed extremely comfortable
Cons: there system did'nt allow my bank card to go through which caused over an hours wait to get into the room Or my Grandsons in future tell people to take a credit card which i dont carry but will in future
Simon
9/10
France 🇫🇷
Pros: The staff is very welcoming and nice, we also liked the lobby, very cosy
Cons: We missed a kettle in the room, and sound isolation is practically inexistant
Domiciano
9/10
Brazil 🇧🇷
Very nice hotel
Pros: Excellent location, close to the red, blue, and yellow metro lines. On the hotel's street there are restaurants and cafes, and a few blocks away you can find some supermarkets. The reception staff is very attentive and goes out of their way to help with anything you need. There is no room service, but the hotel has a place next to the reception where you can buy coffee, sandwiches, snacks, etc. The breakfast included in the daily rate is not a buffet type, but it entitles you to unlimited coffee and a main course and a side dish from the menu. The hotel also has a filtered water machine where you can fill your bottles, as well as 2 complimentary cans of water in the minibar daily. The hotel provides bathrobes, slippers, and an umbrella. The dishes offered in the restaurant are reasonably priced for NYC. I made some purchases on Amazon and the hotel received and stored the packages at no additional cost.
Cons: The room has a small wardrobe without shelves; just a clothes rack. For a short stay, I believe that wouldn't be a problem, but for us, two people on a long trip with four suitcases and a seven-night stay in NYC, it was quite inconvenient having to open and close the suitcase at least twice a day to separate the clothes we were going to wear.
Lluvia
10/10
Mexico 🇲🇽
We loved it!
Pros: The hotel is in an excellent, safe, and pleasant location, very close to the East Village and other beautiful areas to walk around. It has a very good restaurant, and every day during our stay the room was cleaned very well.
Cons: The rooms are very small, but even so, the stay was good.
Cindy
8/10
Netherlands 🇳🇱
Good stay!
Pros: The location is great and the staff is nice. Also clean hotel.
Cons: House keeping was sometimes late.