Alexander Inn

Perfect Philadelphia Stay

Pros: Literally everything was great. Room, staff, breakfast, social event, location, price.

Cons: Nothing really bothered me.

If you want warmth, an affordable and perfect location and a charm often lost now, come here!

Pros: All the staff I interacted with were so warm, friendly and helpful, especially Terence and Melisa, she really went above and beyond throughout the stay and is an absolute credit to the business, best customer service I’ve ever had and I also witnessed her interacting with other guests with a matched warmth and willingness to make everyone’s stay special! I would stay here again just for the staff!

Cons: Everything was great!

Pros: Great location Interesting building Very Clean rooms Good breakfast and evening drinks available

Cons: Smaller rooms but everything needed was available

Character property in a good location

Pros: Character property in a good location. Comfy bed, quiet location. Nice continental breakfast including fruit and yoghurt. The free social evenings were fabulous.

Cons: The room wasn't the biggest we've had and so (a minor point) there was free coffee and tea downstairs at certain times only but, understandably, not in the room.

Pros: The hotel is located in a nice neighborhood. During day time and evening, there are quite some people walking and running on the street. The room is very small the overall the hotel is very classy and unique. The front desk staff is very helpful and nice. The AC in the room is quite loud but i simply turn it off during sleep so it didn’t really bother me. There’s quite some dust on the window blinds and there’s dried traces of fluid on the wooden wall table (but again i don’t really mind).

Friendly, accommodating and close to everything.

Pros: Friendly staff, nice view from room and good location

Clean, small hotel but with parking issues

Pros: Came with some free drinks. Breakfast was the standard fare. Hotel was generally clean.

Cons: There was no place to park our car to do the check-in process, and that was very inconvenient. The hotel also directs guests to a parking garage where a discount is promised. Mind you, the parking garage is a good 8 mins walk away. On the day of checkout, we were meant to get a validated voucher for our parking, but the hotel ran out of them. The hotel staff assured us that we could still get the parking discount so as long as we showed the cover of the hotel room card to the staff at the parking garage. However, the parking garage staff said they were unable to validate parking, and it was the hotel's responsibility to do so. We ended up having to pay full price for our parking. This was a very unpleasant ending to our stay. When we followed up with the hotel after the stay, they apologised and asked for the staff members' name. We furnished the time of check out but could not ascertain who the staff was as it didn't occur to us to note that on check out. After that, the communications with the hotel was radio silence.

Exceptional Hotel&Staff

Pros: Hotel&staff were exceptional . Selina is an asset for the Hotel. If i will visit again Philadelphia definitely i will book a room at this Hotel.

Great location. Individual hotel

Pros: View from room. Great location Friendly staff. Buffet early evening

Cons: Room a bit dated. Breakfast a bit dissapointing

Nice staff and clean. Property is a bit older but location and value are great.

Pros: Continental breakfast was simple but complimentary. They surprised us with happy hour in lounge with a few free drinks that was a nice unexpected gesture

Cons: Rooms a bit hot at this time of year but we just opened the windows a bit and it was fine