Residence Inn By Marriott Philadelphia Bala Cynwyd

Pros: Man over the phone (I think his name was Naseed) informed me earlier in the day that I needed to arrive by 6pm so I would be guaranteed a room. My card had declined that morning due to my bank considering it fraudulent activity (especially since I'm out of state). Me stressing to get there by that time, we hit bad traffic, so I called at 5pm to let him know about the traffic and to possibly use a different credit card. A woman answered..stated he was gone for the day..but assured me a room so that I would less stressed. Upon arrival, she was relaxed, very sweet and accommodating. She evidently worked overnight, because I also checked out with her as well. She's a great staff member!

A great spot for a great night out.

Pros: It was clean and comfortable. The onsite cafe and bar were great. They have a delicious complementary breakfast.

Cons: Nothing.

Pros: That breakfast was included in the price. Staff was friendly. The location was beautiful, with much to do within walking distance.

Cons: Price. It was high, but I still thought we got more than what that proce usually provides.

Delightful, woodsy spot with unexpectedly large and well-equipped rooms.

Pros: Exceedingly spacious rooms with a real kitchen, comfortable living area, including couch and a great bed. Plenty of space and light. Expansive common areas, nice breakfast. Outdoor seating adjacent the river. Appreciated that coffee was available 24/7. Nicely done esthetic integration with former steel plant. Kudos to the Architect.

Cons: Perfect location for our needs, but probably not a good place to stay if your business is in downtown Philadelphia

Pros: The location was perfect in correlation with what we were there for. It was only an 11 minute walk away! The hotel and room was very clean. The bed was comfortable. The free breakfast they serve was one of the best I've had at a hotel and the staff at the breakfast was very helpful. There was a lady where you first entered the breakfast that was there to answer any questions like how to make a waffle and there was always staff cleaning up the tables so other guest could sit. I would definitely stay here again

Cons: The only thing negative i could say is the way their curtains are in the room there is light that comes out the very top that you really can't control so if you like a dark room wear an eye mask if you want to sleep in

A beautiful, unique facility with everything I needed

Pros: Breakfast was good, not great but it was exactly what I expected.

Cons: Lobby coffee could have been warmer, but it was still OK.

An excellent place for a stay in the Bala - Manayunk area

Pros: This particular hotel had a very nice vibe with a nice fire place sitting area and super chill cafe attached.

Très très bien!

Pros: Personnel aux petits soins, très sympathique, serviable, compétent et réactif! Petit-déjeuner merveilleux et varié. Piscine assez grande et zones de loisirs (salle de sport, jeux vidéos...) très agréables. Merci!

Cons: Tout a été apprécié

Would LOOK for reasons to return!

Pros: Everything! Clean, spacious, yet cozy and inviting. Public spaces were amazing! Our suite was perfection, well thought out, every single thing considered. High end finishes, spotlessly clean. The staff was exceptional, friendly, helpful, ESPECIALLY Tatyana and Helen!!! The location was like NO OTHER! So cool!

Cons: Love that it’s a dog-friendly hotel, but (for all hotels) like smoking and non-smoking rooms, for allergy sufferers, there should be dog rooms and non-dog rooms. Nothing at all property-specific, but an observation.

If you’re in the area stay here - it great!

Pros: Great customer service on arrival and the property is fantastic.

Cons: Nothing wrong!