Peggy
10/10
United States 🇺🇸
My visit to the Manhattan Club Hotel was exceptional.
Pros: 1). Location 2). Breakfast options 3). Felt safe as a solo traveler 4) Cleanliness of facility 5). Cleaning staff are to be commended Will stay at the Manhattan Club Hotel on all future visits to New York City.
Cons: It did take hot water quite a while to heat up. Not a big issue. I just gave it time to heat up.
Nicolas
8/10
Ireland 🇮🇪
Pros: Great location, friendly staff, super comfortable bed.
Cons: Only one elevator functioning, taking ages to go up and down as there are over 20 floors and we were on the 12th floor.
Michael
8/10
Ireland 🇮🇪
Great location. Great staff. A little overpriced.
Pros: Staff were very friendly and accommodating. Location was fantastic.
Cons: Half of the elevators were under maintenance which meant a long wait time.
Celine
8/10
Singapore 🇸🇬
Good room type, reception staff's customer service standards can be improved
Pros: Spacious room with 2 toilets - this is a real plus for the room type for 3 of us, we were quite comfortable. There was a microwave too, however, no kettles even after requesting for one. There was a coffee machine in the room. Sofa bed was quite heavy - otherwise great size for 2 adults to sleep in it comfortably. Location was great too - felt very safe in the area.
Cons: Front office staff was not accommodating at all. I asked for late checkout till 1pm but they flatly refused and said they can only extend for an hour for $50 or $100, ridiculous as most hotels allows 12-1pm usually. They did not bother checking, just said no and please feel free to share in review.
Adriana
10/10
Argentina 🇦🇷
Pros: The accessibility of the two separate restrooms. And that the cleaning was great every time it happened.
Cons: The elevators worked really slow.
Adam
8/10
United Kingdom 🇬🇧
Great stay
Pros: Location was excellent, rooms where spacious, clean and warm
Cons: Elevators was a bit of a pain to get but was expected as being over new year
Ewa
10/10
United Kingdom 🇬🇧
Loved it
Pros: Location, super comfortable and very American upmarket feel, best place to stay in manhattan.
Cons: Minor things to improve would be a slow lift, while worth the wait as views from top floors are amazing. Streaming enabled tv would be fab.
Maggie
8/10
Australia 🇦🇺
I loved my stay, would highly recommend to others
Pros: The staff were all fabulous, the accomodation was a great size and very clean
Cons: The lifts were terrible for the amount of guests