The Shelburne Sonesta New York

Excellent and comfy place to stay.

Pros: Location was great for where we needed to be for our meetings the next day. Super friendly staff at the door and desk. I felt very looked after especially when I asked for a room not too close to the lift and they said ‘no problem, we got you’. My room was lovely and quiet and to my surprise had a great view! Slept very well indeed. The kitchen downstairs is open till 10pm so we were able to get a late meal. I particularly liked the market salad. Good job Shelburne Sonesta, just sorry I couldn’t stay more than one night.

Cons: Hot water could have been a touch hotter.

Pros: Location of hotel, friendliness of staff, size of room, cleanliness of bathroom plus bath products, fitness center

Cons: Would have loved a duvet - the bedding was just two sheets enclosed around a thin blanket, which meant we had to turn the heat up in the room

Great hotel in a good location, nice friendly staff who were happy to accommodate our needs.

Pros: The room was spacious with a large king size bed, bathroom was nice and well equipped. Roof top bar and restaurant, great, friendly staff and amazing views of NYC skyline

Cons: Some areas of the hotel were looking tired and they needed some touching up. I had been placed in a room next to the lift which was noisy but after I spoke to reception they were able to move me to another room which was great.

Excellent location too, would definitely recommend.

Pros: Bedroom was large and comfortable. Towels changed when requested. Staff very understanding when we asked to move rooms. Lovely roof top bar. Staff very welcoming and friendly.

Cons: Would benefit from a coffee shop downstairs or somewhere to grab a coffee if you don’t want breakfast.

A perfect NYE in NYC

Pros: They listened to my special requests and made my 30th birthday feel extra special, they were always friendly and helpful. There was always someone around if you needed them.

Cons: It was quite pricey for us but we did go a little over budget for the extra space in the room as it was my birthday holiday.

This place made me fall in love with New York 😁

Pros: The place is stunning, employees are all very open and friendly which made me feel as if I’m at home in the heart of Manhattan. Walkable distance to almost all landmark in the area, perfect place to get to know New York.

Cons: A little dusty, especially behind the bed table. Otherwise, all perfect

Great hotel

Pros: The property was unreal the pricing was low unsure if we just booked at the right time but we got the deluxe studio and our room was huge considering you’re in New York. The staff were lovely and very helpful and we got to choose 2 snacks a night from the snack cupboard complimentary. Honestly would come back anytime. Loved it. 10/10

Cons: N/a

Very pleasant

Pros: Great location. Our room was enormous as we were upgraded

Cons: Not enough lifts. Apartment could have been cleaner.

Great hotel in an awesome location

Pros: Great location, close to grand central with great bodegas, clean and comfortable, staff were lovely

Cons: Housekeeping repeatedly ignored our do not disturb sign and woke us up early a few mornings to double check we didn’t need anything. Very annoying as we put the sign up because we needed to rest. But they meant well.

Nice hotel with family

Pros: Location is perfect to go everywhere in town, close to the metro and we walked everywhere. Family room was amazing with a view. Gym at 2nd floor was very convenient. Staff was always super helpful. We loved both food outlets and had delicious breakfasts every morning at the restaurant downstairs.

Cons: We had to extend our stay due to flight cancellation and the rooms given were not really impressive. Windows were facing nowhere and bathroom was really old. Rooms in general need an update.