Roman
10/10
Czech Republic 🇨🇿
Fantastic hotel, with excellent location
Pros: The hotel was absolutely fantastic; we chose it because of its excellent location. The hotel is situated near several subway lines (maximum 3 minutes on foot), so getting back to the hotel from anywhere is very convenient. It is also on the subway line that goes to JFK Airport (approximately a 60–70 minute journey from the airport to the hotel). Our room was cleaned daily, and the temperature could be adjusted as needed. We especially appreciated the Wi-Fi in the room. I must highlight the staff — everyone was amazing, kind, and eager to help. Any request or question we had was resolved immediately. A great team of people! If I ever have the opportunity to return to New York, I won’t even look for another hotel.
Cons: The view from the hotel is of the building across the street, but that’s just the reality and there’s nothing I can do about it — it is what it is. You really only go back to the hotel to shower and sleep anyway; you’re not traveling there for the view from the window.
Neil
10/10
United Kingdom 🇬🇧
A GREAT BASE FOR YOUR STAY IN NEW YORK
Pros: Great central location. In an older street, but modern boutique hotel. Staff helpful but because this is not really a \
Cons: Wasn't anything. Referred to patterned carpet not being a great look but that's nothing!!
Kaur
10/10
Estonia 🇪🇪
Would be happy to return
Pros: Hotel location is excellent. Nice rooftop bar, very clean rooms
Cons: There was no breakfast option in the hotel
Jessica
10/10
United Kingdom 🇬🇧
Perfect spot for an NYC trip - will absolutely stay here again next time we visit
Pros: Attentive and friendly staff, great location. Can walk to a lot of key landmarks as well as Brooklyn and ideally situated near multiple subway stations. We paid for upgraded room to have more space and was very happy with it so cannot comment on standard rooms.
Radjoe
10/10
Netherlands 🇳🇱
The perfect hotel to explore manhatten
Pros: Great location, when you walk out you can see the new world trade center. Almost all metro lines are close by, making it a perfect stay to explorer all of manhatten. Staff was very friendly always there to help. Rooms were clean and beds were nice and comfortable.
Cons: I don't like carpets, i find it old school.
Veronika
10/10
Latvia 🇱🇻
Great place, in perfect location.
Pros: Very nice location, close to the metro station. Good internet available. Super staff, especially concierge.
Cons: Sometimes it took some time to get an elevator.
Sharon
10/10
United Kingdom 🇬🇧
We had a wonderful stay and would highly recommend the Hotel
Pros: Fantastic staff, they couldn’t be more helpful, ideal location for our stay and the bed was so comfortable
Martin
10/10
United Kingdom 🇬🇧
Amazing stay, super comfortable bed and great service
Pros: Location was great, the bed was enormous and super comfortable. Awesome sized bathroom
Cons: Wish we were higher up
John
10/10
Australia 🇦🇺
Excellent location quality room and stay
Pros: Great location Staff were excellent Room was clean bed was amazing Coffee and tea also water daily Room made as requested daily Door staff very helpful always Friendly greeting every day Quality robes and slippers Room heat easy to Control Great bathroom amenities Excellent stay at the Artezen
Cons: Expensive but it’s New York