Hilton Club The Central at 5th New York

Great hotel and location would stay here again when visiting New York

Pros: Location excellent right by 5th Ave, Saks being just around the corner for the Christmas Light Show and the Rockefeller Christmas tree just a few steps away. Near all the designer shops with their Christmas windows and not far from Central Park for Ice-skating Places to eat nearby Staff were lovely and very helpful Rooms immaculate and modern design with fluffy dressing gowns and slippers Fabulous shower Could not have been better for somewhere central wanting a short 5 day break to New York at Christmas

Only choice in NY

Pros: Location is amazing, staff so nice!! The rooms are so new and clean, very safe area. Good coffee in room.

Pros: Excellent location for arrivals from JFK, within walking distance of great places for coffee and lunch, and extremely easy to make your way to anywhere in Manhattan and beyond via convenient public transport options. Rooms were spacious and comfortable, and staff were extremely accommodating.

Cons: N/A - great experience overall

Exceptional stay in the heart of Manhattan

Pros: The hotel is in an outstanding location, right in the heart of Manhattan, making it perfect for exploring New York on foot. The property is spotless, extremely well maintained, and offers a surprisingly calm and relaxing atmosphere, ideal after long days in the city. What truly makes the difference is the staff: incredibly kind, professional, and always helpful. From the front desk to the concierge and the housekeeping team, everyone went above and beyond to make our stay special. I travel very frequently, and it has been years since I’ve had such a positive hotel experience. I would absolutely return and highly recommend this hotel.

Great hotel in a great location.

Pros: Clean, quiet hotel in NYC great location. Staff were extremely helpful.

Great and relaxing stay

Pros: Location was amazing, away from the hustle of it all but close enough to walk to everything. Rockefeller was only a 5 minute walk

Pros: Great location, friendly/helpful staff (I loved how they always said good morning/good evening when they saw you pass reception). The room was beautiful and massive!

Cons: The room service wasn’t the best with some things not being replaced or dirty towels not being taken away etc

Pros: Fantastic and friendly staff. Nothing was too much trouble. Very clean and tidy and very modern. Great coffee facilities

Cons: I cant pick anything. The only thing was some of the people outside of the hotel entrance at times but that is no fault of the hotel

Boutique-style Hilton in superb location

Pros: Great hotel a block away from the Rockefeller Center. If you are coming for the Christmas holidays, you'll be in for a treat as the main city Christmas tree, shopping on 5th Avenue, and other tourist sights are all within walking distance. Friendly staff, clean, comfortable and soundproof room, and amazing location.

Cons: My only complaint is about late check-out. We wanted to extend our check-out until 2pm on departure day, which requires additional pay, and we were happy to do so. But the staff kept telling us that it's dependent on the availability of rooms and they can check it only the night before and then the morning of departure day. They also kept confusing this paid late check-out with a later check-out (11 am vs the required 10 am). I wish they had straightforward definitions and processes around it.

It was a very pleasant stay

Pros: The hotel is located very close to the 5th avenue. Rooms are quite spacious considering it’s Manhattan. The room was always clean, bathroom was spacious and toilet was amazing with the warmed up sitting pad. In general it was nice and I can recommend it.

Cons: The coffee machine was little bit unstable for and I struggled to use it. But for warming up water was it was fine. I would appriciate a tea which don’t contain caffeine (like herbal)