Gorst
8/10
United Kingdom 🇬🇧
One night
Pros: Friendly staff. Walked to the wrong hotel. Trainee desk at Marriott Chelsea young gentlemen was very helpful (Trayrece I think was his name) SpringHill receptionist friendly. Great spot near station. Only one night visit will stay again, great base.
Cons: Bit over crowded at breakfast but ok .
Bronwyn
10/10
Australia 🇦🇺
Amazing location, friendly staff, great facilities & value!
Pros: Staff were super friendly & helpful Facilities were great, I love that there was a gym & self-service laundry. Location was amazing! Good value for money, especially the free breakfast which saved us money everyday!
Cons: Nothing, everything was great!
Kayluz
10/10
Canada 🇨🇦
Excellent location for a family trip to NYC
Pros: Location amazing, walking distance to subway,Central Park, Time Square, 5th avenue and all the main to-do hallmarks in NY. Surrounded by tin of convenience stores, restaurants and coffee shops to complement breakfast, dinner… It was super family friendly, we travelled with our 8 and 2 year old kid, parking was conveniently arranged with a garage that provided a great discount to Hotel guests.
Cons: The breakfast area was too small for the number of guests. Always too crowded and difficult to get around. That would be the only point to improve.
Dr
8/10
India 🇮🇳
Great location
Pros: The man at the reception at my checkin was probably the only American during my one month US trip to show poor curtsey and unfriendly attitude. Other staff were OK.
Cons: The bathroom door would not remain closed. No lock. It keeps on sliding open.
Andrea
10/10
Italy 🇮🇹
Perfect stay!
Pros: I really loved this stay! Room very clean, despite is not so big Furniture beautiful and in good conditions Amazing location, perfect for manhattan Friendly staff Good selection for breakfast
Janice
8/10
United Kingdom 🇬🇧
Location central to walk to most attractions. Hotel clean, comfortable and staff friendly
Pros: Location excellent Bed very comfortable Staff friendly and helpful
Cons: Would have liked more fruit options for breakfast
Hayley
9/10
United Kingdom 🇬🇧
Lovely clean hotel, well situated to explore New York
Pros: Well located hotel to make the most of New York City. Clean, comfortable rooms and friendly staff
Cons: The breakfast area was small and soon filled up with people. Difficult to get a table at times.
Trevor
9/10
Canada 🇨🇦
Pros: Room was clean, bed very comfortable. I like that window could be opened for fresh air
Cons: Coffee should be available in the lobby outside of breakfast hours