The Whitby Hotel

A very stylish and sophisticated hotel.

Pros: Great location, well located and very helpful staff.

Cons: Loved every aspect

The perfect upmarket base to explore mid and uptown New York.

Pros: Location, buzzy atmosphere/sophisticated and tasteful decor, the staff, very comfortable room, nothing appeared to be too much trouble.

Cons: Communal areas a bit limited for space. Lovely if no one else around but there always are people around.

It was a huge treat to stay at a Kit Kemp designed hotel, her interiors are great fun and the service was excellent.

Pros: Great location, very comfortable, lovely interior design, a treat! Staff very helpful!

Cons: It would be nice to have a coffee/tea station in the room. It appears to be an American trend not to include breakfast in the rates as a given? All the taxes that are added on at the end, rates should include the taxes, after all they don’t change?

Really enjoyed the stay

Pros: Almost everything slightly light on lifts but really well decorated rooms good bathrooms buzzy bar/restaurant area

Cons: Very little

best in NYC

Pros: everything romm was very comfortable desing is cool excellent location nice stuff amazing food

Most inspiring hotel ever

Pros: loved loved loved the interior. Bought two books by the designer which theybsell at the hotel. The rooms are beautiful and very spacious and comfortable. The food in the restaurant was delicious, breakfast, afternoon tea and dinner.

Cons: nothing.

One of the nicest hotels ever!

Pros: Everything - the style, the location, the kindness of the staff…

Would 100% recommend and come back.

Pros: The art decor, the location and the friendly staff who was there to help with everything and even very good recommendations.

Cons: The big rooms, lovely bathroom, comfy bed and the very beautiful bar area.

Pros: We loved the friendly and happy design of the hotel and rooms; it was extravagant and gave a good feeling. Employees especially concierge have been very helpful and friendly. we loved the walking distance to central park in the morning and the live jazz evening in the hotel bar for evening. i was surprised about the silence in the rooms, especially since we have been so centrally located. We loved our terrace to sit in the mornings or evenings. we will be back again!

Cons: it was sometimes challenging to get someone on the phone (room service) at busy hours. but whenever i went to the reception, people were more than helpful - outstanding helpful.

Definitely, Firmdale Group

Pros: It is a member of the Firmdale Hotels group, and its atmosphere, facilities, and services are almost the same as those of the Haymarket Hotel, which is also a member of the Firmdale Hotels group. The staff is friendly and helpful, and when I asked for something, they were quick to respond. I had to leave my key with them every time I went out, but I guess many people remember the room numbers of guests and their room numbers, so when I came back from outing and went to the reception, I found my key right away.

Cons: The heating mechanism of the towel rack (towel rail) was stopped, although this may be unavoidable since it was summer. It was a bit disappointing, as a warm towel rack is a pleasant thing. Also, there was no tea or coffee in the room, so I asked for a tea set (tea tray). It was nice that they brought it to me right away, but I was disappointed that it did not come with a milk pot or that the set was not updated daily. I am sure they would have done it if we had told them, but since our stay was short this time, we did not dare to request it either. In addition, we had mistakenly thought that all rooms in the Firmdale Hotel Group were equipped with a bathtub, so we were a little disappointed that there was no bathtub in this room, even though it was our own mistake.