TownePlace Suites by Marriott New York Manhattan/Chelsea

Pros: The room and location were good value for money. I requested late check-out due to an emergency in the middle of the night and was met with kindness and compassion. It was much appreciated! Yes - there can be a bit of a wait for the elevators and the breakfast could be better managed, but overall I was happy with my stay and would stay there again.

Very nice people, excellent food, always clean, hotel looks nice and new.

Pros: Very nice stay. Small space for laguage on room, but everything other was the best I ever was.

Cons: Small space for clothes on room.

Great location but breakfast is a squeeze!

Pros: I booked this last minute after not being able to get home due to a blizzard. I'd stayed here before so was familiar with the area and knew it was close to the subway and Penn Station, which made for an easy return journey from the airport to Manhattan. The room is compact but well designed and it's reasonable value for this part of town.

Cons: The breakfast space isn't sufficient for the number of guests staying here. Even at 6.30am you had to queue and if you arrived any later it got crazy busy! It's a narrow building so many rooms are near a lift shaft, and the door to the room isn't properly sound proofed.

Pros: Second time i stay in this hotel. Perfect location. Very polite staff and helpful. Clean. Breakfast has a rotation of food

Cons: Rooms are nice but bit small especially for 2 people. Not much space for clothes etc. Heating makes noise but rooms aint that cold so its not necessary to use it

Perfect for short stay

Pros: 24 hour free tea and coffee and location Quiet too

Good location and excellent service

Pros: It is located in one of the most dynamic and cultural neighborhoods in Manhattan, very close to the train station

Cons: There is not much variety in breakfast; but the employees are very friendly and attentive

Perfect location, would come back.

Pros: Great location, 7th floor room perfect and breakfast was good too. No problems with lifts like other people seem to have mentioned in reviews, just make sure to be at breakfast early.

Excellent location, staff, and breakfast.

Pros: Excellent staff. Very friendly and accommodating. The room was very comfortable and quiet (facing rear of hotel). The breakfast was well stocked and plentiful and constantly restocked by the staff.

Cons: The aircon was quite noisy so unsure how you would cope with it during the summer. It was fine to have on for 30 minutes to warm up the room.

Excellent location and very good value for money

Pros: The location is perfect — the subway Line 1, which takes you to both Uptown and Downtown, is just a one-minute walk away. The hotel is situated between Broadway and the 7th avenue, close to the Medison Square Garden and Times Square. The staff were very helpful and friendly throughout our stay. The breakfast was excellent by New York standards, with a wide and varied selection. The view was outstanding; we didn’t even need to visit a rooftop bar because we had an amazing view available 24/7. The room service came every day and made the room and bathroom perfectly clean again providing us every day also new towels. Thank you for that!! The bed was possibly the most comfortable we’ve ever slept in — exceptionally comfortable! The shower was also great!

Cons: The room is quite small. The door was not well insulated, so we could hear other guests and the elevator from the hallway. The bathroom door was a sliding door (not a proper one) which means there isn’t privacy — you can see the other person in the bathroom, which might be uncomfortable for some guests, although we managed it by taking turns (one goes to the bathroom the other leaves the room :)) maybe not every room is like that one. The apartment is not suitable for cooking, as there is only a microwave, a fridge, and a coffee machine, but no kettle or cooking facilities. On weekends, the wait for the elevator can be quite long; despite there being four elevators, we sometimes had to wait up to ten minutes. Despite these downsides, our stay was very pleasant overall, and we thoroughly enjoyed it.

Pros: clean, friendly staff, comfortable bed, location, generous breakfast, more healthy food than the typical American style.

Cons: Room quite crowded but that's Manhattan I guess. But a comfortable chair is basic and was missing.